Privacy & Cookie Policy

1. Data Controller

The controller responsible for your personal data is Sey & Palo SL, trading as Viklund.

• Registered address: Calle Alejandro Dumas 17, 29004 Málaga, Spain
• VAT number: ESB22890461
• Email: info@vklnd.com
• Phone: +34 692 407 787

For any question about this policy or your data, contact us at info@vklnd.com.

2. Our Commitment to Your Data

At Viklund we value the trust you place in us. Whether you are a partner in Europe or a client in Africa, we handle your information with the same professional integrity that defines our sourcing and logistics. We collect only the data necessary to provide our service and operate our supply chain.

3. Information We Collect

To power our B2B platform and ERP-integrated services, we may collect: contact information (name, business address, email, phone); business details (company name, VAT number, delivery addresses, and information about the people we deal with at your company); order and transaction data; and digital footprint data (IP address and site interaction data).

4. How We Use Your Data and Our Legal Bases

We process your data on the following legal bases under the GDPR:

• Performance of a contract: managing orders, quotations, logistics, delivery, and customer support.
• Legal obligation: keeping invoicing and accounting records, and complying with tax and international trade regulations.
• Legitimate interest: improving and securing our platform, preventing fraud, and sending business-to-business communications about products relevant to your work. You can object to processing based on legitimate interest at any time.
• Consent: analytics cookies and, where applicable, marketing emails. You can withdraw consent at any time.

We never sell your data to third parties.

5. Who We Share Data With

We share data only with service providers who help us operate, acting on our instructions: our e-commerce and ERP technology platforms, payment processors, and logistics and shipping partners who deliver your orders. Each is bound to protect your data. We may also disclose data where required by law.

6. International Transfers

Because we operate between Europe and Africa and work with international partners, your data may be transferred outside the European Economic Area. Where this happens, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses to keep your data protected.

7. How Long We Keep Your Data

We keep your data only as long as necessary. Invoicing and accounting records are kept for the period required by Spanish commercial and tax law (generally up to six years). Order and contract data is kept for the duration of our business relationship plus the applicable limitation period. Marketing consent data is kept until you withdraw consent. Cookie data is kept for the lifespan of each cookie.

8. Cookie Policy

We use cookies to make our website work and to understand how you interact with our content.

• Essential cookies: required for the site to function and for you to access your customer account. These do not require consent.
• Analytics cookies: help us see which products and insights are most valuable. These are used only with your consent.

You can accept or reject non-essential cookies through the consent banner shown when you first visit the site, and you can change your choice at any time. You can also manage cookies through your browser settings, though some parts of the site may not function optimally.

9. Your Rights

Under the GDPR you have the right to access the data we hold about you; to request correction or deletion; to object to or restrict processing; to data portability; and to withdraw consent at any time. To exercise any right, contact us at info@vklnd.com.

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).

10. Contact Us

For any questions regarding your privacy, contact us at info@vklnd.com.